Our Process

DESIGNED FOR SUCCESS

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Process Matters

Our process is a flexible, tried and true, framework that adapts, evolves and responds to your needs. It’s the streamlined result of over a decade of design and marketing projects for hundreds of clients.

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First Contact

The initial outreach! Your team and ours are about to embark on a wonderful partnership that will, in the end, benefit both of

First Contact
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Project Discovery

The Project Discovery phase is one of the most important parts of the process.

We’ll work with you to understand your project and individual goals. We will supply you with a project discovery form which typically takes clients 10-15 minutes to fill out. This allows us a quick glimpse into your business, customers, and both current and future goals.

Project Discovery
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Discovery Meeting

Once you’ve completed your Project Discovery Form and we feel that you’re project is a good fit, we’ll set up a one-on-one consultation with us so we’re able to discuss your project and goals in more detail.

Discovery Meeting
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Proposal & Working Agreement

Once we have a clear idea of your business needs and goals, we will then draft a proposal for your project. Your proposal will contain a project brief, elements and assets that will be created for you, full project scope and a quote of services provided within the brief. Once the proposal is accepted we’ll send a working agreement that contains this information and any alterations that may have been discussed while being built. A deposit is all we’ll need at this point to get your project started.

Proposal & Working Agreement
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Asset Collection

Once the deposit has been made and we’ve booked you into our system, we’ll ask for any assets that we may need from you. This typically includes:

  • Logo Files (We’re able to work from most file types, however Vector format will produce the best visual results)
  • Copy (any copy that you would like included in your project)
  • Project / Brand Images
  • Access to any related accounts we may need to complete your project (Social Media, Hosting, Domain Registrar, etc.)

We will work closely with you while you gather these assets, if you have any questions regarding file types or what we’ll need we’re here to answer your questions and help guide you.

Asset Collection
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Project Kick-off

Your project is started! Awesome!

Once we start, we’ll keep you up to date with how the progress is going and diligently work to move closer to your goals.

Project Kick-off
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Proofing

Once we’ve created or developed the first version of your project, we’ll begin the proofing and revision stages. Depending on your project we’ll either send you images, mockups, or a development version for you to take a peek at and ensure it’s moving in the desired direction.

During this stage, we’ll be ensuring that the look and feel of your project adheres to brand guidelines and will resonate with your target demographic. Make sure at this stage to proof not only the overall aesthetic, but ensure the copy and technical data is correct as well!

Proofing
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Project Completion

Once all aspects of the project have been fine tuned and signed off on by you, we’re ready to launch! Depending on the project type, this could mean a varity of things, for print and packaging, this would be creating final “print ready” files, for websites, we would either package the site up and send you the final build, or we will help you install it on your host. For logo and branding creating, we’ll package up all your new branding assets and send you a brand package that contains everything you’ll need to look your best.

Project Completion
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Launch

The development journey has ended, but the real adventure is only beginning. With your new project ready to roll, your branding in place, or your website published, we like to keep in contact with our clients to ensure things run smoothly from this point on. 

We like to think of ourselves and our clients as part of a team. This means that when you have questions, would like advice, or want to grab a drink after work – we’re always here for you.

Launch
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